Usability Group Lead

We’re looking for an amazing/exceptional Human Factors Engineer to lead our Usability Team, based in Cambridge. Reporting to the Head of Design Evaluation the Usability Group Lead will grow and drive the team to help shape CMR Surgical’s state-of-the-art surgical robotics system through working closely with both a world-class team of engineers and with the healthcare professions that will be using it.

About CMR Surgical

CMR is an exciting and evolving company to be joining right now. Our commitment to our goal of building a world-class medical devices company is underpinned by the ground-breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals.

At CMR we’re pushing boundaries – enhancing immense human skill with technology to deliver the best surgical care which is why we’re proud to be the Official Medical Device Partner of ParalympicsGB, the team of elite athletes that challenge perceptions of what humans can achieve. The team that inspires us with their determination, their precision and control.

We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of.


  • Lead the Human Factors efforts to establish, document, implement and maintain a usability engineering process to provide safety for patients and users which satisfies global regulatory bodies
  • Develop and grow the Usability Team
  • Scope and plan usability activities alongside the Project Management and Design Teams ensuring appropriate usability evaluation
  • Support the planning, moderating and reporting of formative and summative usability studies
  • Provide information to other teams about user-facing features, user profiles and the usability engineering process applied to medical devices
  • Build strong collaborative relationships with all relevant cross-functional partners within the organisation
  • Report on progress of group activities to Head of Systems and Reliability

We're a diverse company and roles can change and evolve. You’ll be willing to turn your hand to anything within the Human Factors Engineering remit that supports the team with delivering its objectives. It is expected that there will be some travel for studies, but most will be based in Cambridge, however the applicant should have no restrictions on being able to travel to the US and Europe.

About you

To be successful in this role, you’ll need to have significant experience in working as part of a development team to meet Human Factors objectives in a challenging and fast-paced environment. We would also expect you to have an inquisitive nature, high attention to detail and excellent verbal and written communication skills. In addition, you should have:

  • Relevant experience in a medical device industry
  • A good degree in a relevant discipline, or significant relevant experience
  • Experience of growing, developing and leading a group
  • Considerable experience applying human factors methodologies
  • Proven practical experience of use-related risk management (UFMEA) in line with ISO14971
  • Significant understanding of user and user interface requirements
  • Comprehensive knowledge of the FDA guidance, BS EN 62366, BS EN 60601-1-8, EU MDR and HE75 and other applicable guidelines and standards
  • The ability to build and sustain productive working relationships across teams

It would also be helpful if you have:

  • Experience of successful approvals for regulatory submissions
  • Experience with complex electromechanical medical products

At CMR we’re building a diverse, inclusive, and authentic workplace; what matters most to us is that you identify with our values and are passionate about making a difference so don’t be put off applying if your experience isn't perfectly matched with this role.

We’d really like to hear from applicants from underrepresented groups and we recognise everyone has individual personal circumstances, so we’re open to discussing reduced/flexible/hybrid working hours for this role.

Why Join Us?

We offer a competitive salary and a great benefits package including a bonus, non-contributory pension, private healthcare which covers pre-existing conditions, annual personal day for every employee to use however they wish and enhanced global parental leave pay.

We recognise that everyone has a life outside of work and at times we can experience things which are significant and can impact on our working lives. We’ve just launched our Global Parental Leave and Health and Wellbeing leave supporting our colleagues going through the menopause, fertility cycles or pregnancy loss and those going through gender reassignment; allowing them time to look after themselves and those close to them.  

CMR can support with travel reimbursement for in-person interviews, providing you live a certain distance from our offices/ sites or if you need a taxi for access needs. Please just get in touch with us if you have any questions about this, we’re happy to help.

Interested? We’d love to hear from you!

Closing date for applications: 22/09/2023





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