Product Quality Engineer

We’re looking for an exceptional Product Quality Engineer to join our Quality Assurance Team, based in Cambridge. Reporting to the Product Quality Engineering Manager. This role play a key role in our mission to provide minimum access surgery to everyone who needs it.

About CMR Surgical

CMR is an exciting and evolving company to be joining right now.  Our commitment to our goal of building a world-class medical devices company is underpinned by the ground-breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals.

At CMR we’re pushing boundaries – enhancing immense human skill with technology to deliver the best surgical care which is why we’re proud to be the Official Medical Device Partner of ParalympicsGB, the team of elite athletes that challenge perceptions of what humans can achieve. The team that inspires us with their determination, their precision and control.

We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of.


We’re looking for someone who will be passionate about helping us deliver quality in everything we do. In this role, you’ll:

  • Implement the defined product-related quality processes, procedures, and principles across the business, including manage design-related product change implementation
  • Maintain compliance of product-related manufacturing quality performance including technical investigation on product failures and resolve product-related quality issue as appropriate
  • Perform technical investigation on customer complaint and resolve external product-related quality issue, including product recall and adverse events as appropriate
  • Drive the Corrective and Preventive Action process with various stakeholders to resolve product-related quality issues
  • Work with various stakeholders including developers, manufacturing, customers, and regulatory bodies to facilitate corrective action
  • Train and coach others in best practice and the required levels needed to maintain conformance with product and regulatory requirements
  • Create a culture of continuous improvement
  • Help to manage and improve quality metrics
  • Conduct internal audits on products, processes, or the quality system.

We’re a high growth company and roles can change and evolve. You’ll need to be willing to turn your hand to anything within the Quality Assurance remit that supports the team with delivering its objectives

About you

Naturally, given what we do as a company, you’ll have a sound working knowledge of medical device manufacture within an accredited ISO 13485 quality management system or similar regulated industry. We’d also like you to have:

  • A degree in science or engineering-related discipline and/or basic working knowledge of electronics and mechanics
  • Understanding of precision electro-mechanical manufacturing and assembly methods and has some knowledge of related quality key processes
  • The ability to demonstrate a hands-on approach to quality engineering and you won’t be afraid to get involved with any issues as they arise
  • A dynamic and proactive outlook with strong problem-solving skills, a knowledge in quality problem solving tools such as 8D or Lean Six Sigma would be an advantage
  • Ability to process lots of data and information, extract facts, determine a course of action and implement accordingly
  • The willingness to take responsibility and effectively manage your time and multiple tasks to meet deliverables on time
  • Familiarity with document management system, software, internal auditing is an advantage
  • An excellent communicator with strong written and verbal communication skills
  • The capacity to mentor, counsel, encourage and motivate others to deliver their best

At CMR we’re building a diverse, inclusive, and authentic workplace; what matters most to us is that you identify with our values and are passionate about making a difference so don’t be put off applying if your experience doesn’t perfectly align with this role.

We’d particularly like to hear from applicants from underrepresented groups and we recognise everyone has individual personal circumstances, so we’re open to discussing reduced / flexible / hybrid working hours for this role.

Why Join Us?

We offer a competitive salary and a great benefits package including a bonus, non-contributory pension, private healthcare which covers pre-existing conditions, annual personal day for every    employee to use however they wish and enhanced global parental leave pay.

We recognise that everyone has a life outside of work and at times we can experience things which are significant and can impact on our working lives. We’ve just launched our Global Parental Leave and Health and Wellbeing leave supporting our colleagues going through the menopause, fertility cycles or pregnancy loss and those going through gender reassignment; allowing them time to look after themselves and those close to them.  

CMR can support with travel reimbursement for in-person interviews, providing you live a certain distance from our offices/ sites or if you need a taxi for access needs. Please just get in touch with us if you have any questions about this, we’re happy to help.

Interested? We’d love to hear from you!





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